Category: Customer Service


Schmoozing v. Closing

How do you sell? When it comes to business interactions, specifically with customers, most people fall into two camps: Schmoozers and Closers. Schmoozers are the

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Are You Listening

Are You Listening?

Are you having trouble communicating with your clients? Feel like you’re not getting your point across? Maybe the problem isn’t what you’re saying, but what you’re

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