Writing a simple thank you note can go farther than you think.
In fact, a hand written thank you note is one of the best ways to keep in contact with your customers. Remind them about all the services/products that you offer or just send a note to say thank you for being a loyal customer. Don’t be hesitant when asking for referrals. Most of your happy customers will gladly send business your way when they are reminded about your business. The fact is, most people have very busy lives and it takes these simple reminders to stay in the front of their mind.
Stay in the mind of your customers.
If you want to sweeten the deal, offer a coupon or an incentive for them to call or refer people to you. Offer to send a promotional item to them (like a beach towel or a travel mug) or a gift card for each referral they send.