Graphic Designer & Website Designer

FREQUENTLY ASKED QUESTIONS

Is my design unique?

Absolutely! All our artwork is custom-done on a case-by-case basis. We do use stock photographs from time to time if you are unable to supply images of your own.

How many revisions can I have?

Revisions are based on the particular project:
      • Business card, letterhead, envelope – 3 initial concepts, 3 rounds of revision until approved.
      • Logo – 6 unique initial concepts, unlimited revisions until approved.
      • Website – 1 initial concept, unlimited revisions until approved.

Most other projects have 1 initial concept and 2 rounds of revision.  Concept and revision limits can be worked out when discussing the project.

Can I have the final files?

Once the design is approved and final payment is received, you own the rights to your design. For logos, we will email 8 file formats to you. You can burn those files to a disk, keep them on your computer or forward the email to anyone who needs your logo. The files that you receive are good for printers, media agencies, screen printers or programs like Microsoft Word/Publisher. For printed materials such as business cards, brochures, postcards, etc. we can email the files to you or we can send them off to press to get printed.

What happens when the project is done?

We love branding and our primary goal is to make sure your brand is consistent with everything you do. By using our services to create additional marketing pieces, you can be assured that you brand will look unified. Use Redwood Productions for as much or as little as you need. We’re here to serve you.  Just give us a call (919) 570-5050.

I need a website! Where do I start?

  1. First, you must reserve a domain name for your website. There will be a yearly fee that you must pay in order keep your domain (www.name.com) active. If you forget to pay, you may lose it! We can reserve your domain name for you and guarantee to keep it active for $35 per year – or if you’d like to reserve it yourself, click the link: See if the domain you want is available!web hosting
  2. Second, you must get a hosting account for your website. We offer website hosting for $9.95 per month, billed yearly. If you choose us to host your site, we take care of every technical problem, set up your email and make sure your site is always running smoothly. And if you’d rather use a different hosting service, that’s perfectly okay with us! Here are some hosting companies we recommend: Pair | GoDaddy | Host Gatorweb hosting | Blue Hostweb hosting | Host Monsterweb hosting
  3. Third, you should have a great web designer – that’s where we come in! Call (919) 570-5050 for a free consultation with our web design experts. Our goal is to create a website that showcases your business in a professional and easy-to-navigate way.
    Your company should look its best! All our websites are search engine optimized and submitted to the top search engines.