Website Content Writing – Get Ranked Higher!

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Writer For Website Text RaleighWith the New Year well under way many businesses are taking a look at their internet marketing strategies.  One question that often arises this time of year is “how can I boost my websites rank and performance?”  If your website is not in the top search engine rankings then you probably have reason to be concerned.  Let’s face it; higher rankings equal a higher number of visitors.  A higher number of visitors equal a higher number of sales.   There are several good answers to this question however one of the easiest and least expensive fixes is simply adding more content writing to your website.

  • Fresh content allows expanded use of keywords.  Search engines use content with keywords to rank websites. Quite simply, the more searched keywords a website contains the higher it will rank. Content writers use keyword tools that identify those “hot” keywords and then strategically place them throughout your website.
  • Your website provides visitors with an introduction to your style and voice and engages your users.  You become the authority in the subject matter by providing information that is a valuable and factual resource to visitors.
  • Regularly updated content increases customer engagement and keeps your visitors returning to your site.
  • Search engines use complex systems to rank sites favoring those that provide fresh, original, and relevant content.   Search engines know when your website was last updated and tend to opt for the more recent information.
  • Resource pages with original content are favored by Google and therefore rank higher in searches.

Your business changes and evolves as you grow and so should your website.  Content should be fresh and user friendly for the best performance.  Not a writer? Redwood Productions provides complete site solutions including:

  • Site planning
  • Web design
  • Information architecture
  • Web hosting
  • Original website content writing
  • Blog writing

Contact Redwood Productions today and transform your website into a web based marketing machine.

Automatically Post to Social Media

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Do you want to automatically post your news page/blog page to your social media sites (Facebook & Twitter) so you don’t have to log-in to three places?  Now you can! Write an article once on your content management website and it will automatically post the same message to Facebook and Twitter.  Give us a call for more details 919-570-5050.

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The Future Of Social Media Marketing?

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When Google’s major “Panda” update came out months ago, it played havoc with a lot of established websites that had been previously enjoying higher rankings and lots of traffic. One of the biggest changes to the super-secret formula used by the world’s most popular search engine was that it seemed to be penalizing businesses that received lots of links from low-quality sites.

In other words, Google decided to punish those who seemed to be trying to game the system.

Looking back, it was a completely logical shift that more people should’ve expected. After all, nobody likes finding junk articles and nonsensical pages in their search results. It was only a matter of time before the team at Google started filtering them out.

Social Media Marketing RaleighLooking forward, however, there could also be some implications for the future… and especially social media marketing.

Right now, companies seem to think that the name of the game on sites like Facebook, Twitter, and LinkedIn is to gather as many friends, fans, contacts, and followers as possible. But, as more and more people turn to these sites daily, it’s becoming clear that some of these associations are next to useless.

Is it possible that the major search engines, or social media sites themselves, may start penalizing marketers who seemed to be engaging in “friend spam?” It’s not impossible. And even if they don’t, it’s very likely that users will start screening their messages and friend requests more carefully than they have in the past.

With that in mind, here are a few quick tips for staying on the right side of the search engines, social networking sites, and people in your web of contacts:

  • Have a reason to connect. If you want someone to “friend” or “like” your company, give them a reason (like a discount, or access to exclusive products).
  • Don’t act like a spammer. If all you do is broadcast offers from your profiles, then no one’s going to pay attention. Be sure to share breaking news, new content, and other items that are useful to your contacts.
  • Form relationships, not lists. Try to engage your fans and followers in a one-on-one way. It takes a little more time than just sending out random tweets does, but it’s also the key to using social media marketing to build customer loyalty.

Social media marketing is new enough that it’s constantly changing, and will be for a while. If Google’s Panda update can teach us anything, though, it’s that making smart connections is always a good strategy for the future.

3 Old Marketing Truths That Still Apply on the Internet

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If you took marketing classes in college more than a few years ago, much of what you studied has already been un-learned, rewritten, or otherwise done away with in the Internet age. One thing that business regularly teaches us, however, is that although products and technologies change rapidly, people do so slowly or not at all.

For that reason, not everything from the old era of marketing is irrelevant. In fact, here are three enduring truths that still count today… and what they could mean for your company’s Internet marketing plan:

Raleigh Online MarketingYou can’t sell everything to everyone. The Internet enhances competitive strength, but it doesn’t take away the need for them. Your business website should practically scream the reasons that customers want to do business with you and not one of your competitors. If it doesn’t, then there’s a good chance that you are trying to be too many things to too many people, rather than simply finding a profitable niche and exploiting it.

Prices can always be undercut. In the first days of e-commerce, it seems that people would buy anything over the Internet, so long as it was cheaper than they could get it in their local stores. While that has proven to be true for certain types of products and industries, we have since seen that lots of shoppers will still pay for quality and convenience. It’s best not to rely just on price savings to attract customers, if possible. That’s because there’s always someone who can sell for less, and you don’t want to have to undercut them even further to find customers.

Word of mouth is everything. When it comes to important purchases like cars, life insurance, or premium electronics, people still want to go with the stores and brands they trust most. The growing field of “online reputation management” is a testament to this – online or off, having customers say the right things about you can make or break your company.

Business is changing all the time, but the principles that drive it aren’t. Do you have the right online marketing team steering your company in a profitable direction?

 

Your Online Reputation

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Businesses are starting to realize that consumers make decisions based on their online research. We don’t just find companies in the yellow pages anymore! Now we type our needs into Google, and the search results tell us what is close, what is convenient… and what other people think about it.

Your “place page” on Google (for example, here’s ours) is the collection of knowledge Google has gathered about your business. Any reviews that customers have posted online (even on other sites like Yelp or CitySearch) will show up, along with a map, contact info, and a link to your website. Monitoring search engine results like this is what Online Reputation Management (ORM) is all about.

Online Reviews RaleighWhat happens if you have no reviews? Users who are unfamiliar with your company will assume that previous customers didn’t feel strongly (positive or negative) enough to review you, meaning they’ll probably go for a competitor that has one or two starred reviews. Encourage your existing customers to review your business – send a newsletter with a link to your Place Page, and ask them to give you feedback. Offer an incentive (like a small promo item) if you like!

And negative reviews? Once a review is out there, it’s out there – you can’t delete it, but you CAN address it. Comment on the review, thank that user for their thoughts, assure them you’re taking their concerns to heart and will do something about what made them unhappy. The web is all about transparency and communication – let commenters know that you are reading what they’re writing, and that you are the kind of company that cares about what customers want.

ORM can also be accomplished through blog entries. You want to be an authority in your industry, a trusted source of information on the web. Write entries about current trends in the industry, or an interesting customer experience that needs sharing. Tout a new product!

Facebook and Twitter are also terrific resources for ORM. Your business’s Facebook page also has a Reviews tab (here’s ours) where people who “Like” your company can leave feedback and give you a star rating. Try to post something new on your Wall at least once a week, to keep your traffic up and your content current. Make your post something relevant – talk about the special deals you’re featuring on a particular day, or invite Facebook users to do something (like “we’re giving away FREE bread! check out our website for more details!”). Interact with your Twitter followers. If they tweet @you, tweet back!

Just stay vigilant. Every couple of weeks, pretend you’re a customer and search online for your business. Try to see it for the first time – what’s your impression, based on the search results? If it needs work, it’s time to start really cultivating your online reputation.

EXPO-sure: During the Event

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If you’ve made all the necessary preparations I discussed in EXPO 101, you’ll find yourself in a well-equipped booth at the Business Expo, ready to take on whatever industry peers or potential customers come your way!

Let’s jump right in: How do you prioritize prospects? You’ll meet a bunch of people at the trade show, so you need to weed out real potential clients vs. expo-goers looking to score some free giveaways. When you talk to people near your booth, categorize them in your mind:

  • A: promising prospect, is interested and asks you questions
  • B: mild prospect, looks over your marketing materials but isn’t immediately verbal
  • C: least likely customer, not very engaged with you or your display

If you have an information sheet they must fill out to enter a prize drawing (or another lead-generating option), make a mark on the corner (A, B, or C) before you drop it in the box. If you exchange business cards, make a subtle note on the back regarding whether this is a high-priority follow-up. If you’re uncomfortable taking notes near prospective clients, just make a mental note and remember to record that information somewhere when you get a free minute.

Personality is everything. You should be friendly, positive, and engaging. Ask people what they’re looking for, or about their previous experience with a similar company/product. Have answers ready. Don’t be afraid to have fun or enjoy a casual conversation – the more comfortable people are around you, the more likely they are to pay attention to what you’re saying.

Listen, listen, listen. Uncover a prospect’s needs and wants by paying attention to what they’re saying/asking. Probe for more information. If you listen to a need, and express the desire and ability to fill that need, you’re more likely to make an important contact or close a sale.

Find a way to direct people’s attention to your marketing materials and ALWAYS GIVE AND RECEIVE INFORMATION. Every person who comes into contact with you or your booth should be entering their contact info somewhere and leaving with a marketing piece in their hands.

Expo Design RaleighUse social media to promote while you’re at the event! If your business has a Facebook or Twitter account, create live status updates from your booth/table! Think: “Booth 325 at the CoC Expo is the place to be! We just gave away a free laptop case and there are more prizes to come! Stop by and see us!” Be sure you include the name of the event, your booth number, and possibly time/location (space permitting). Post live pictures of your booth & event staff, or fun customers that come to talk to you – photos of prize winners holding their prizes are great too!

It seems like a lot to do (and it can be!) so make sure you have reliable help with you. Your support staff at any expo/trade show should be as knowledgeable and outgoing as you are!

Tomorrow: EXPO 103!

EXPO-sure: Preparing for a Business Expo

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Are you ready for trade show season? It’s time to start thinking about what you want to get out of the trade shows and expos you’ll be attending!

So where do you start? Let’s begin with the planning.

Think about what you’d like to get out of this trade show/expo. What’s your mission? Are you aiming to get more clients, strengthen your business-to-business relationships, or market a new product? Determining your goal will help you decide what to display, how to display it, and how to communicate with people to market your business.

Develop your information-gathering tactics. Will you hold a drawing where people have to fill out an information form? A fishbowl for business cards? Know you follow-up tactics beforehand: are you planning to call, send a personalized email, or mass-market with an email newsletter?

Have professional marketing materials. The banners in your booth, your sales brochure, your business card and your name tag should all give a cohesive impression (they should MATCH!). If you don’t look polished and professional, you won’t attract as many prospective clients – and won’t earn the respect of the other businesses around you.

Think of a cool giveaway. The #1 thing that attracts people to a trade show or expo booth is the prospect of getting something for free! But don’t let those potential clients just grab a free pen and scurry off – make them work for it! At least gather some contact information from them before they get a “prize” – or attach the giveaway to a marketing piece (ie: tie a price list to all your pens). Giveaways should be useful and BRANDED (be sure your logo is on them!) – pens, coozies, tote bags, etc.

Press Release RaleighPromote the expo! Use your website and social media presence to publicize your upcoming appearance at the event. Send a newsletter out to existing contacts to “stop by and see us!” Distribute a press release to your area trade publication. Be prepared to photograph your booth at the trade show so you can post pictures and highlights from the event.

Plan your time wisely. Don’t be rushing around last-minute the day of the event! Think ahead of time about the layout of your booth, get some professional marketing materials designed and printed, develop a cool & affordable giveaway, and be prepared for questions. If you have staff helping you run your space, be sure they’ve been briefed on how to conduct the customer experience at your booth.

Connection Overload!

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In this age of social media, it’s hard to know whether you have true connections with people.

Are your connections meaningful? Or do you suffer from Social Media Friending Overload?

It might sound harsh, but it’s okay to go through your Facebook profile and “purge” your friends list. Be picky! If you are getting updates in your news feed about the mother of your child’s best friend from 15 years ago, it might be time to quietly remove her. Keep useful people in your list: those you have a close in-person connection with, and people you’ve met who share a lot of common interests or are in your industry. If someone reaches out to you, weigh the pros and cons of including them in your network. Many people are afraid of the embarrassment if they’re asked, “Why aren’t we friends on Facebook?” – but consider this: do you really care to read all about their personal life in your news feed? Beware those who over-friend! Though you may have met them briefly at a party, it doesn’t mean you need access to each other’s personal information.*

Just focus on quality, not quantity! Constantly updating your status on Facebook or LinkedIn, using Twitter six times a day… if you don’t have a network that’s focused on people who will really absorb your message, you’re sending out your thoughts to dead air. Try to consolidate your statements and update only once or twice a day.

Building a “Harvard network” is your main goal here. Ivy League graduates often have the closest-knit alumni networks – referring business to one another, using each other as clients or business partners, etc. Think about your contact pool – do you have strong alumni relationships to draw from? If not alumni, then look to your industry – are there people in your line of work who you’ve known for a long time and have mutual respect for you?

Create a list of 20 potentially powerful connections. Use people you already know but haven’t used as a resource yet. Think about who you need to connect with to build your business success. After you’ve narrowed down your “Top 20,” focus on building connections with them. Invite someone to lunch, stop by their office to chat, or send them a note. And remember: you don’t have to friend them on Facebook.

 

[*Note: If you'd still like to keep your large network of "friends," be sure to beef up your privacy settings - you can tell Facebook which of your friends are allowed access to your full profile, and which people are only allowed to see basic stuff. Also consider setting up a Facebook page for your business - that way you can friend social connections through your personal profile, and keep business connections in your business network.]